Refund Order

Introduction

Merchants can process refunds for unsettled orders. If the order amount has already been transferred to the settlement account, merchants must handle the refund independently.

Merchants can initiate a full or partial refund for a payment order. Refunds may be made in the original payment token or another supported token for the user's return.

Supported Merchant Scenarios

• Deposit-based payment scenarios
• After-sales returns and refunds

Minimum Refund Amount: Equivalent to 1 USD.

Refund Fees

• Only the gas fee is deducted for refunds, with no additional fees.
• The payment processing fee is non-refundable.

Supported Payment Methods for Refunds

• User Transfers and Binance Pay both support refunds. Both methods require the user to provide their online receiving address.

API List

1. Verify Refund Order
2. Refund API
3. Refund Order Query API
4. Webhook for Refund Order

API Call Recommendations

1. Call Verify Refund Order
   Use the order number to check if the order is eligible for a refund. If eligible, a response message is received. If not, an error code is returned. (See Return Code List.)

2. Call Refund API
   Call the refund API to initiate a refund. If an email notification to the user is needed, pass the email field.

3. Call Refund Order Query API
   Use the order number to check the details of the refund, which indicates whether it was a system- or merchant-initiated refund.